Home-Study Programs for MTs
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4/13/97,
Meditech,
Inc., P.O. Box 540280, North Salt Lake, Utah 84054-0280
3/20/97, from Peggy LaChance, advice on studying for MT:
Students need to be concentrating on actually becoming a medical transcriptionist, getting the background information needed to do the job, developing the keyboard skills needed to do the job, and developing the auditory processing skills needed to do the job. When training is complete, concentrate on getting and keeping a supervised "apprenticeship" position somewhere in which you can further develop your skills until you can work independently and work well enough that you are actually a marketable commodity.
Buying transcription equipment and software while thinking about becoming an MT is like outfitting a law firm while thinking about going to law school. You will be in a position to get a decent job in which you can keep learning to transcribe. Services use different equipment, and some even provide equipment. Concentrate on getting the education first.
I went to a seminar in Little Rock, AR for Career Step training program in 10/96 and signed up. The course was designed to take 4 months to complete, but I did it in 3 because I was (and still am) not working. I found the course to be great. Not only the price, but also the materials--grammar and anatomy workbooks, specialty workbooks, self-tests, tapes of drug names and terminology so you could hear them pronounced, and 8 tapes of dictation taken from actual medical reports to practice on. I found the course to be all it said it was and more, but I don't have any experience with any other courses. I passed my final tests in Jan. and now I am looking for work and have about decided to go with a hospital to get more experience before working at home, which is what I want to do.
There are 10 audio tapes in the course. The first two are pronunciation tapes of terminology and drug names, so you can hear how the words are pronounced. The next eight tapes are as follows: Tapes 3 &4 - Dictation tapes taken from actual medical reports, but dictated by a Career Step staff member. Tapes 5-10 are tapes dictated by real doctors (with the patients' names and personal info deleted, of course) with varying degrees of difficulty, with Tapes 9 & 10 being the most difficult (mumbling mushmouth doctors, loud background noise, Speedy Gonzaleses, strange accents--you get the picture). The grammar workbook section is also taken from real medical reports. Other areas covered include anatomy, prefixes, suffixes, root words, and abbreviations. In addition, there are separate workbooks for 10 medicine specialties that include actual medical reports containing terminology and instruments used in that specialty. I have not looked into any other courses, so all I know is this one. I know it was beneficial to me and provided a good base of information on which I can build through work experience.
The bottom line seems to be, no program is perfect. You're continually learning in this field. Completing a program anywhere prepares you to actually tackle reports for a doctor, hospital, etc. But you are just beginning to embark on a path that is very long and requires a lot of hard work. Continually work and continually learn if you wish to become really good. With all the new drugs, treatments, etc., always coming out, there really is no end to the learning phase. Even these SUM tapes I have read about, they seem to me to be perhaps the best training tapes, but even there, they can't prepare you TOTALLY for everything you will encounter. No training program can.
So, I suppose one basically takes a shot, buys a program, gets a transcription machine if the program doesn't supply one, and goes for it, asking God to send His angels to watch over them. Send out resumes, etc., and hope to hear from someone. I was looking here for something that does not exist; I was looking for THE program that would allow doors to open with little or no problem. I was looking for THE program that would stop a doctor or hospital MT supervisor from saying, "Your training was not acceptable." I can see now, though, that if you can do the work, that is all that matters. I have already been told that by a local hospital, when asking them if they would consider hiring someone with a certificate from a college program, or a correspondence school. They said if the person could pass their test, it made no difference. They said a person could get a certificate from a college and not be able to pass their test, I'm going to ask God for guidance here, listen to my instincts, and decide which way to go. That is all any of us can do. This place is absolutely wonderful for giving each other support and sharing experiences, and for knowing we are all not alone, we are all in this together.
After reviewing all the other courses available and picking out the best of each, we think we are unique because we offer 3 levels of training. The first level is geared to the beginner and includes the SUM tapes, student syllabus and keys and a really fun and educational anatomy coloring book along with courses in terminology, grammar, and lab essentials to name a few. The 2nd level is for the RN, medical assistant, ART, etc who already has A&P, terminology, and a basic medical background but still require extensive dictation and transcribing techniques to become qualified in the field. They will be using SUM tapes also, but their references will be unique. The third tier is for the advanced student or practicing MT who wants to further their career. The students we have trained locally have done very well but they have had us working right along with them, so this has given them an advantage. We do offer phone, fax, email assistance to our students also and will walk them through every step of the way. We have been presented with an opportunity to train students in-house within the next year and will be able to hire qualified students after that. We want to share this with others who might be interested in the MT field and really think we have what it takes to help train qualified MTs. I think it is so important that more of us take on this responsibility at every level.
I just wanted to make an announcement to all our Medical Transcription Education Center (M-TEC) students that our program has been recognized and APPROVED by the State Board of Proprietary School Registration! This was a long journey, but we are happy to say that it will benefit our students in many ways. Students now have a guaranteed student recovery fund, a medical transcription course program that is monitored by the Board of Proprietary Schools and which we are proud to say meets with their rigid guidelines. They will have a place to log a complaint (the State Board), to issue any positive comments, and can be assured that our program and courses adhere to the rules, regulations and standards set by the Board. We will keep working toward these goals and others in the future!
We specialize in acute care/emergency transcription, but also offer services to smaller physician office and clinics. We are compatible with Dictaphone, Lanier, and DVI. We are also moving toward internet solutions to long-distance management of our national home-based workforce.
SRG developed its Medical Transcription Independent Study Course (MTISC) in 1990. Our course uses the SUM System, but includes SRG's own study guide with reading exercises, and transcription assignments for the full 31 units of the course. SRG also includes an excellent selection of 17 reference and college-level textbooks that will serve the student long after he/she has completed the course. Our course also includes a dictation/transcription unit, so that the student will be able to use the machine to tape off dictation later - plus being able to use it while taking the course. In addition, we intern many of our top students, bringing them in and working with them, helping them get their foot in the door. Very few independent (or even college) courses can provide an opportunity like ours. We provide excellent opportunity to our students, and expect their best work and highest level of effort in return. SRG has been bringing new transcriptionists into our field since 1988. Until a few months ago, the course was advertised only by word of mouth. We have been fortunate that our course has provided us with many excellent students and employees using that method alone. About a year ago, we began a complete makeover of the course. It has been expanded and we are beginning to market it publicly now. We have also begun the process to try to get the course accredited. More than 50 people have already taken our course. Not all have had the staying power to complete it and go on, but we have had a good percentage who have. We have 4 graduating students coming onboard as new interns with us this month alone. Our course sells for $2500.00, we offer bank financing with credit approval. If you are interested in seeing more information about our course, I'd be glad to mail you a brochure about it. Also, Donna Hill's e-mail address is: screek@whidbey.net.
Those of us who started out working for and learning at MT service offices - and earning under $1.00 per hour until gradually (sometimes over five or more years) becoming capable of earning a real living at this - can resent those whom we perceive as just jumping right in and earning what we've taken years to work up to.
However, I now humbly acknowledge that many of you have learned things which I NEVER have learned, having been exposed only to the specialties which the agency chose to have me transcribe. As a result, I am learning more than I knew I needed to learn, just by reading postings on SMT. As a matter of fact, I must admit that after doing MT for over 25 years now, I have never, not even once, typed an OP report for a general hospital patient.
Therefore, speaking for myself (but maybe for many other "old-timers" as well) would like to publicly apologize for any past prejudice I have held for "newbies" in general; and if and when my business should grow, I would no longer hesitate to take on a subcontractor fresh out of one of the wonderful correspondence courses available today.
When the MT demonstrates excellent independent accuracy, they are ready for MT work no matter where their keyboard is. (If they want to work from home, they need other characteristics as well.)
There are clearly some people who learn well no matter where they are (home, school or OJT); they just have "the knack". This would address some of the arguments on the board about "...school or OJT, who will be more accurate?..." A good learner seems to have a sense for those things and utilizes to death their resources. Give me THAT employee no matter where they learned - it's their creative brain, diligent attitude and good judgment that will make quality decisions. Just so they know what they don't know, and demonstrate some humility - No one in transcription knows everything! (Well maybe Vera Pyle and Judith Marshall...)
Aren't there a lot of you out there with the same attitude - the RESULTS of the education, and the way it is used, count more than the source of the education?
Training a transcriptionist is time consuming and expensive but someone will have to do it. Schools, as good as they can be, are just no replacement for on-the-job training.
From Debbie Hahn, debbicmt@visuallink.com
As a matter of fact, there is one transcription service which is already
trying to address that issue. Digital Dictation, Inc. is working on the
possibility of developing an MT training program in collaboration with a
community college, hopefully to begin within a couple of years. As an
editor, I was part of the curriculum development seminar, which was a
fascinating process. The curriculum was developed from scratch, entirely
from the input of two separate seminars, one a group of medical
transcriptionists, and the second a group of editors. Every aspect of
medical transcription as applies to working for a national service was
covered, down to tax training and working-at-home issues. It would truly
be a 'dream curriculum' for an MT. The goal was a one-year full-time
training program which, on completion and passing of final exams, would
produce entry-level transcriptionists who would be able to go straight to
work for DDI - in fact, the last 3 months of their training course would
be actual on-the-job transcription with DDI. I should also mention that
this community college is located in an economically depressed area, so
not only would it be benefiting the service by developing a new 'pool' of
transcriptionists to hire from, it also would be benefiting the county in
which it was located by allowing the residents to have access to jobs and
income they could never achieve otherwise. I think it is a wonderful
solution to the problems you mentioned, and I hope it gets off the ground
and becomes available everywhere, not only with DDI but with other
services!
At 48 I'm not willing to spend the next 5 years working for a hospital so I can make big money, but I would be willing to spend 9 mos -1 year "gearing up" if necessary and I think there may be others also.. If there is as much overlap in terminology as I think (others obviously don't) it wouldn't take that long.
Becoming a medical transcriptionist is something I just can't stop thinking about. I even went as far as to almost sign up with a local technical school just recently, but had to back out at the last minute because it would be too much stress with working, a husband, three kids, a neurotic cat and disobedient dog. I just wouldn't have time to study properly. The classes started today, so I'm feeling a little down. I ended up quitting my last job as admissions clerk because we moved and the commute became a real drag, not to mention 3rd shift (ugh). Now I'm employed as a waitress and bartender. The money is fairly good, but my legs won't hold out forever, not to mention I am suffering from "medical information withdrawal". Also, I run a small desktop publishing service from my home, mostly resumes, flyers, presentations, etc. I have read "The Independent Medical Transcriptionist" from cover to cover (great reading) and just about anything else I can get my hands on.
My husband got me a Sanyo standard cassette dictaphone for Mother's Day. I was so excited!!! I said, "How did you know I wanted a dictaphone?" He said, "You won't shut up about it!" It's a used machine, it's heavy and says "Sanyo Memo Scriber" on it.
Now, I must tell you that from hearing her experiences I strongly urge you to check out other options. The only good thing that I can tell you about it is that if you do not have some money saved for school this course looks great because it only requires $5 down and $28 a month for two years, But remember that by the time you pay for this course, it is the same, if not more than a more reputable one.
I, on the other hand was fortunate enough to have help from my wonderful parents to take the SUM program for beginning medical transcriptionist - and it was wonderful. Let me try to explain some of the major differences for you. The first and most obvious was the quality of the tapes. In the course I took the tapes were authentic doctors dictating real reports (omitting patient names of course) and I got some doctors that were foreign, some that were clear good dictators, and some that were very fast talkers, etc. When she got her tapes (and she is almost through with the course) every single tape sounds just like a computer voice talking, very slowly, over pronunciating every word clearly. Well, let's face it, real doctors are not like that so it will be very discouraging when she starts to work in the real world.
Second is that you cannot work without an extensive medical reference library. The SUM program for beginning medical transcriptionists provides you with an excellent start. With the course you receive a nice Stedman's Medical Dictionary, a Medical Phrase Index, an abbreviation book, a Quick Look Drug Book, and three other specialty phrase books. Let me tell you, work would be impossible without these. My friend on the other hand -- although in the broucher it looked like she would receive about the same -- only received a small paperback medical encyclopedia, a small paperback Webster's dictionary...both of which were copyrighted in 1984. That's It!
Third is the importance of having support when you get stuck on something or just need a little reassuring. My course has support whenever you call, right then you get the answer to your question or the reassurance you need. As you can probably guess, my friends course is quite opposite. You have to write down any questions that you have, mail them to the school where they mail it to the instructer who is not even in Georgia, she is in Colorado. As you can imagine, all of this takes quite a while, and is very irritating. I hate to bash this school, but I do not want to see anyone go through the stuff that my friend has went through. The only other thing is that with the SUM program, you get all of your course at the same time, so you can really work at your own pace. The course in Georgia sends you the course in segments. The turnaround time to get your graded material is about one month, yes one month before you feel confident enough to go on to your next step after seeing your graded report.
Well, I do not know what else I can say, except if you do not check into the SUM program, please check out different courses and stear clear of this one. And do not forget to ASK QUESTIONS! If you are interested in getting information regarding the SUM program, you can call Jennifer at 1-816-468-4403 or 1-800-951-5559. I hope I didn't confuse you, I hope it will help.
1. The text they currently are using is Medical Terminology for Health Professionals, 2nd Edition. You can pick this up at a local B. Dalton bookstore for under $30. It is a very general introduction to terms. It is the only text used in this course and is very inadequate for medical transcription.
2. Invest in a transcription unit with foot pedals and headset. The "transcription unit" they offer with the course is a $20 tape recorder and headphones that hurt my ears. You need to learn how to use the foot pedals and use equipment that actually exists in the reality of transcription.
3. The dictation tapes will not prepare you for the reality of transcribing. I did have I doctor that actually dictated his punctuation and spelled any words he thought might be unfamiliar. This was only because his only experience prior to me was his secretary.
At Health Professions Institute you can order actual dictation tapes. These are realistic and will prepare you much better than their program. Basically you can pay them for these tools or you can buy the book and begin searching for other books to fill your library. Get a transcription unit, and buy dictation tapes from sources like HPI and you have composed your own beginning program for about the same cost as Professional Career Development Institute. I got burned. I will be spending well over the cost of their program in additional materials I need to be prepared to work efficiently in this field.